How does the District's service compare to national standards?

Answer

Response times are critical - every minute counts. When a building is burning, the fire can double in size every minute. When ECCFPD responds to emergencies, it takes an average of 8 minutes, 19 seconds for help to arrive, but national standards recommend response times of no more than 5 minutes for fires and 4 minutes for other emergencies. The District is unable to respond to about 20 calls per month, and relies on neighboring agencies for back-up, which often takes longer to arrive.